7/7/2023 0 Comments Describe impression management![]() ![]() When the candidate has a tendency t o impression manage you should take the following actions during your interview:īe even more rigorous than usual in collecting concrete evidence to corroborate the information the candidate has self-reported. The Interviewer Report is powered by a Clevry personality questionnaire and will provide you with some valuable information about the candidates likely response style and some advice about how to handle it during your interview. You should focus your attention across the three different levels of listening (verbal, non-verbal, emotional) to become more sensitive to the manner of the individual and any tells which might indicate a change resulting from impression management efforts. If a candidate is misleading you it will be difficult for them to sustain if you ask for greater detail about the specific situation. If you doubt the veracity of an answer keep probing in order to drill-down to the detail. However, be cautious as similar non-verbal behaviour occurs when someone is nervous. People may sweat, look embarrassed or change the tone of their voice when they are lying. The candidate changing from concrete to more abstract or hypothetical phrasing, such as switching from I did this. to we did that. Changing non-verbal behaviour ![]() If you are concerned about the fullness of the truth of an answer consider: Internal consistencyĪre the elements of the interview consistent with each other and credible in the context of the behaviours you observe? Balance between achievements and limitationsĭoes the candidate talk openly about their weaknesses as well as their strengths? Abstract or hypothetical? ![]() Candidates may attempt to impression manage by exaggerating their achievements and contributions to the successes they describe from their previous roles whilst not disclosing negatives. It is rare for candidates to lie and make things up during an interview situation but many will try to manage the impression they create with their interviewer. Impression management has been described as ”a conscious or subconscious process in which people attempt to influence the perceptions of other people about a person, object or event by regulating and controlling information in social interaction.” ![]()
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